Messaging Client messaging

Keep the conversation close to the coaching.

Talk with clients in the same workspace you use to understand their shared training and nutrition information.

Every coaching feature is included in every plan. Choose the client and team capacity you need.

Conversation with Aino: messages, a workout-linked question about lower back tightness, saved reply chips and voice note button
Mentorper web app with demo data
Conversation in the Mentorper mobile app with saved replies and voice note
Mentorper mobile app with demo data
Client messaging

Answer with the coaching context in mind.

A client’s question often relates to the plan you are building together. Use messaging within Mentorper to keep that conversation connected to your coaching work.

What this makes easier.

Make the next step clearer

Explain an adjustment or ask a focused question when a conversation needs more than a number.

Use the available context

Review the client information they have chosen to share before deciding how to respond.

Keep coaching mobile

Use the coach mobile app for messaging and the full client view when working away from your desk.

Client messaging

How it fits your coaching day.

A practical way to use this capability in your coaching.

  1. Review the question

    Read the message and identify the question or point that needs clarification.

  2. Check the context

    Review relevant shared information, noticing gaps, freshness and unanswered questions.

  3. Respond with a clear focus

    Explain the next step or ask the question you need answered.

Messaging

Conversation adds meaning to information.

A missed session or unclear entry can have more than one explanation. Messaging lets you ask the client instead of filling the gap with an assumption.

The attention dashboard can highlight unanswered messages. Use that signal to decide where a conversation needs attention during your coaching day.

An example in practice

An illustrative coaching exchange

Client question
How should I approach this week?
Coach context
Review the shared plan
Reply focus
Clarify one practical next step

Keep the answer connected to the client’s actual question.

Illustrative product view

A little more detail.

Can I message from the coach mobile app?

Yes. The coach mobile app includes messaging and the full client view, alongside the web workspace.

Do messages change what app data I can see?

No. Clients choose what information they share. A coaching conversation does not remove those sharing choices.

Mentorper

Make room for the coaching.

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